Service and Parts

As a Heritage Automotive Senior Service Advisor, you will maximise service profitability through the use of professional sales techniques, increase customer awareness of available retailer services, and ensure the highest level of customer care and satisfaction. You will maintain excellent standards of departmental administration, helping retailers to achieve industry-leading standards of process efficiency. You must also coach and mentor your team to reach department-wide targets.

As a Heritage Automotive Service Advisor, you will ensure the highest level of customer care and satisfaction whilst maintaining departmental administration standards, helping retailers to achieve industry-leading standards of process efficiency. You will also maximise service profitability through the use of professional sales techniques and increase customer awareness of available retailer services.

As a Parts Sales Executive for Heritage Automotive TPS, your role will involve achieving allocated sales targets, the development and maintenance of long-term relationships with customers, and providing expert knowledge, advice, and support to customers. You must professional represent the TPS brand and be a brand champion.

As a Heritage Automotive Parts Advisor, you will accurately identify customer parts requirements, maintain parts stock and stock records, and process parts orders efficiently. You will also ensure the highest level of customer satisfaction, contribute to departmental compliance with company policies and industry guidelines, and provide effective cover for telephone ordering at all times.

As a Heritage Automotive Parts Supervisor, you will effectively manage department resources and processes to ensure a smooth, profitable operation that contributes to the success of the Parts and Services Department. You will accurately identify the parts requirements of customers, and maintain parts stock and stock records whilst processing orders. You also need to ensure top customer satisfaction and that your department complies with company policies and industry guidelines.

As a Heritage Automotive Workshop Controller, you will assist Service Advisors in achieving the efficient and effective operation of the workshop by assigning tasks to, and supervising technicians. This safeguards the overuse of materials and equipment, and organises labour so service and repairs can be performed to high-quality standards.

As a Warehouse Operatives Trade Parts Specialist for Heritage Automotive, you will ensure the efficient and effective control of inbound and outbound warehouse parts stock. You will also support the provision of top-tier service to customers.